Shipping and delivery

Domestic Delivery Time-frame

• Orders within the UAE are typically delivered within 2–3 working days. • Delivery times may exceed this time-frame in cases such as natural disasters or unforeseen circumstances.

International Delivery Time-frame

• International orders are typically delivered within 5–7 working days. • Delivery time-frames may vary depending on the destination and external circumstances.

Reporting Damaged Items

• Damaged items must be reported to Packman Customer Support at +971 459 40604 on the same day of delivery. • Supporting evidence such as pictures or videos of the damaged item and outer packaging is required for investigation.

Return & Exchange Policy: No returns or exchanges